Privacy Policy
Updated Date: Aug 29, 2025, 12:00 AM
Welcome to QualiQ AI (“QualiQ AI”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website, platform, and AI-powered services.
1. Information We Collect
a. Information You Provide
When you use QualiQ AI or submit information through forms connected to our service, we may collect:
Full name
Phone number
Email address
Company name
Any information voluntarily shared during AI voice conversations
b. Information Collected Automatically
We may collect:
IP address
Browser type and device information
Usage data and interaction logs
Call metadata (time, duration, outcome)
c. AI Voice Conversation Data
QualiQ AI may record, transcribe, analyze, and summarize AI-led conversations with prospects for:
Lead qualification
Sales preparation
CRM and dashboard insights
2. How We Use Your Information
We use collected information to:
Qualify and nurture inbound leads
Generate conversation summaries and insights
Schedule meetings with sales representatives
Improve AI performance and accuracy
Provide customer support
Ensure platform security and compliance
3. AI & Automated Decision-Making
QualiQ AI uses artificial intelligence to:
Initiate outbound calls to submitted phone numbers
Ask predefined qualification questions
Analyze responses and generate lead summaries
Final sales decisions remain the responsibility of your sales team.
4. Data Sharing & Disclosure
We do not sell personal data.
We may share data with:
Trusted third-party service providers (telephony, hosting, analytics)
Legal authorities when required by law
Internal teams for operational purposes
All partners are contractually required to protect your data.
5. Data Retention
We retain data only as long as necessary to:
Provide our services
Fulfill legal and contractual obligations
Improve platform performance
You may request data deletion at any time.
6. Data Security
We implement:
Encryption in transit and at rest
Secure cloud infrastructure
Access controls and monitoring
However, no system is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Opt out of certain data processing
Contact us to exercise your rights.
8. Cookies & Tracking
We may use cookies and similar technologies to improve user experience and analytics. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
📧 Email: support@qualiqai.com
🌐 Website: https://qualiqai.com